Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Urgent & Emergency Care

We are designed and staffed to provide routine and urgent care to residents of this very isolated island located in the Indian Ocean.

Urgent care is medically necessary care that you need for a sudden illness or injury that isn’t life threatening. It does require immediate attention from a medical professional to avoid complications, like infection.

Emergency Care

Clinic personnel respond to medical emergencies on base, but it is not an emergency room. If a medical emergency condition develops which is beyond the scope of the health services provided here, the patient will be air evacuated to a higher medical echelon.

Emergency care is care you need to treat a serious medical condition immediately. This includes a mental health emergency. An emergency is a threat to either:

• Life
• Limb
• Sight
• Safety

Don't forget to keep your family's information up to date in DEERS!