Attention TRICARE beneficiaries!  
You may experience busy signals when calling the military pharmacy prescription refill interactive voice response system – or prescription refill line – Jan. 26 to Feb. 5, 2026, as the system is updated.  
Each military pharmacy’s prescription refill line may be unavailable for about two hours. If you call the prescription refill line at this time, you will hear a busy signal. Please wait and call back to complete your refill later.  
You may still use the
MHS GENESIS Patient Portal to refill your prescriptions.  
You may report issues to the DHA Global Service Center by calling 800-600-9332. 

Health Services

Vision

Vision coverage is a health benefit that may cover some of your vision care. This may include eye exams and, sometimes, glasses. Your vision provider may provide these services for both adults and children.

Though general eye care is available, our clinic does not write corrective lens prescriptions or provide eyewear. Contact lens wearers should bring extra lenses and a pair of glasses. If you wear glasses, be sure to bring two pairs, along with a current prescription. Glasses for active duty beneficiaries with a current prescription may be ordered by the Branch Medical Clinic. However, this is a slow process. All beneficiaries should bring sunglasses designed to block ultraviolet rays, even if they don’t wear glasses regularly. 

Contact Us

Phone

U.S.: 011-246-370-4211 
DSN: 315-370-4211/4212 

Don't forget to keep your family's information up to date in DEERS!